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100 blog postings found
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Lisbeth Calandrino

5 Things You Can Do To Stop Hiring “Dead Beat Employees” (Part 3)


Be clear with your goals. If goals aren’t measurable how will they get done? Many businesses don’t set goals with their employees. It’s no wonder, then, that nothing gets done. People have to know where they stand and what’s expected of them. Furthermore, having goals builds confidence. You want your employees to get better. What [...]

Lisbeth Calandrino

5 Things You Can Do To Stop Hiring “Dead Beat Employees” (Part 2)


Don’t get desperate and hire anyone with a pulse!
You know the old saying, “Be slow to hire and quick to fire” has some merit. Unfortunately, most businesses hire when they’re desperate. It’s like going into the supermarket when you’re hungry. Everything looks good. Hiring someone is not easy, but consider someone who fits into your [...]

Tagged as: Hiring, recruiting

Wes Morgan
Wes Morgan writes on:



A convener is an individual or group responsible for bringing people together to address an issue, problem or opportunity. Co-conveners Marilu Knode and Meridith McKinley did just that to expand the conversation about the role of sculpture, public art and monuments in a context of communities. The three-day event in St. Louis engaged 300 participants [...]

Filed under: Design|0 Comments

Lisbeth Calandrino

5 Things You Can Do To Stop Hiring “Dead Beat Employees” (Part 1)


When I go out to train, owners often tell me their employees don’t really care about the business. Somehow or other, it’s the employees fault. Frankly, I think not. Every time you hire someone who is not good, the entire organization suffers. Bad hires not only create customer ill will, but they affect the people who [...]

Tagged as: recruiting

Stephen Frey
Stephen Frey writes on:

Forward Flexible Values Driven Workplace Design (Part 2)


The workplace continue to evolve, and here are some tips to make it through.

Make Sure to Get Your Values Out in The Open: Want to attract and retain great team members? Be sure to put your values out there in the [...]

Filed under: Design|0 Comments

Stephen Frey
Stephen Frey writes on:

Forward Flexible Values Driven Workplace Design (Part 1)


Often when beginning work on workplace design projects with new clients, I champion forward flexible, values driven workplace design. It’s a mouthful for sure, but simply put, it means a workplace which adapts to change over time gracefully and meaningfully, evoking company mission, brand DNA and core values.
This is easy to say and hard to [...]

Filed under: Design|0 Comments

Wes Morgan
Wes Morgan writes on:

Chesterfield Welcomes Seward Johnson Sculpture


Chesterfield is proud to have Steward Johnson’s The Awakening installed just about a mile from here.” Chesterfield Arts was instrumental in bringing The Awakening to Chesterfield. That dramatic work is a 70-foot five-part statue that depicts a giant trying to free himself from underground. It is striking and worthy of a visit as it seems [...]

Filed under: Design|1 Comment

Lisbeth Calandrino

Managing The Customer Experience


It seems like every day, new customer frustrations arise. I never hear about the amazing customer service stories anymore. Frankly, I don’t think there are that many!
A friend was telling me about her experience with ordering new glasses. The place: a national chain. The customer: a no-nonsense, tell-it-like-it-is personality, but very nice.
In the course of [...]

Lisbeth Calandrino

Will Your Salespeople Make the Cut? (Part 2)


Trend # 1 -Never forget that customers are smarter than ever. This is the age of the customer, not the age of technology. The consumer has disrupted how we do business and how they want to relate to your salesperson. By the time the customer gets to your store, she is more than 50% through [...]

Lisbeth Calandrino

Will Your Salespeople Make the Cut? (Part 1)


The new millennium has brought numerous changes that are affecting your business and your sales. Many of these we could have never predicted, which makes them even more intrusive. We have entered a new age of selling and a way to do business. Selling, marketing and buying seem to have melded together. What used to [...]

Tagged as: marketing, Sales Team

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