I love this sign. I saw it recently while I was walking down Central Avenue in Albany, New York. I couldn’t help but take a picture. Instead of saying ‘empty space or store for rent’, it reads that the space is an opportunity. It really makes you think.
My mother used to tell me the better I [...]

You stand on a street corner, and you hear a screech and a crash. You turn quickly, and you see the crushed fender, a mother and child and the driver of a pick-up truck. You are an eye-witness but in point of fact, you really don’t know what happened. If you are a member of [...]

Extraordinary potential exists in all of us. With the right environment, resources, skills and knowledge, ‘ordinary’ people can produce extraordinary results.
Kevin Eikenberry is an American author, speaker and trainer. He has a B.S. from Purdue University. He is the Chief Potential Officer of The Kevin Eikenberry Group. He was named an Outstanding Alumnus of [...]

How many times have you found yourself in a business meeting wondering if the focus of the meeting is misplaced? It is not uncommon for business teams to concentrate on accomplishing tasks instead of the context of those projects being addressed. We all want to see progress, and sometimes it is easier to devote energy [...]

Check out Part 1 to get caught up!
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In order to demonstrate team building, I divided the participants into two groups and had them complete a task. The task was simple; take your box of toys, and build the tallest tower. (It was obvious that one box had more toys than the other, but it wasn’t [...]

                         
Last week I was working with a customer service group. Before we started the session, I asked the group what makes a team. The reply was, “We know each other and work together; and that makes us a team.” I then asked, what about a group of people who work for the same company,  but [...]

Lately, I’ve been thinking about the San Francisco police detective character played by Clint Eastwood in the Dirty Harry movies. Harry Callahan is someone who does not hesitate to cross boundaries in pursuit of justice, especially when it is clear that justice is poorly served by the law and a flawed system. It’s fantastic to [...]

Maybe you have heard the story of Rock Soup. It is one of my favorites. I think it is a fitting tale about leadership and community action in tough times.
A soldier was returning home from war. He wandered through the cold and snow. He was tired and starving. He came to a village, picked a house and knocked [...]

Manage the brand. Your company is a brand. You may also have a portfolio of products that are also brands. All brands are a reflection of a positioning in the minds of customers and others who interact with them. The brand comes with a promise. The promise must be reliable and true to earn repeat [...]

Marketing and communications are often undervalued. It seems incredible given the activity can boost sales, enhance value and dramatically improve an organizations performance. Yet, so often, the real work falls on a small cadre of soldiers motivated more by the art than the commerce of their daily tasks.
This is as it should be. The moving-making [...]